- Free Returns
- International Shipping Attention
- Customs, Duties and Taxes
To guarantee customer satisfaction, we offer free returns for the products that for some reasons did not met our customer's expectations.
You can create a return request right from your customer account.
Customer must contact us within 30 days of receiving shipment for approval of any return or exchange.
Returns or exchanges will be subject to a 15% restocking fee of the original item purchased plus cost of return shipping and replacement shipping.
Exchanges due to shipping errors by us will not be subject to a restocking fee or shipping charges.
TRACKING NUMBER is available for standard shipping. The delivery takes 2-4 weeks.
When you order from us out of USA, you or a recipient of the order is the importer of record and responsible for assuring the product can be lawfully imported to the destination country.
The order maybe subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient ( International Carrier FedEx or USPS May contact you for those payment);
we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you may contact your local customs office for more information.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.